Could you please tell me why your toast and jam are £1 dearer than Bretby that's slot of difference for the same thing from the same company

Very very busy at 11am on a Monday. Had the Flat White a Cappuccino and Hot Chocolate. All very nice and well presented. Big problem here was lack of staff. Long queue to be served and the same for t.

Visited with a friend today. Had a cheese, ham and onion toastie. It was barely cooked and actually cold when it arrived I was charged £1.50 !!! for the onion which was raw and rather unpleasant. A l.