Terrible auto operator Couldn't understand reference # Could not get it repeated again for the 3rd time. Now I don't even know if I have an appointment. Poor communication skills. Please call me at my

had an appointment scheduled but waited in very crowded waiting room 45 Minutes. All to simply drop off a specimen'. Phlebotomist/technician were fine. Clearly overwhelmed!

Latoya Latoya Latoya!! You're my hero, you rock! I am a truly hard stick and have had some unfortunately awful experiences with attempts to draw blood. Phlebotomists not to blame, but my freakishly ti