I recently discontinued service after 10 years with Optimum. On the day I called to do so, they offered me at least 5 different options. I refused all of them. I paid the outstanding balance and retur

I never leave bad reviews. I try to keep my negative reviews to myself, but today was especially frustrating. Optimum's basic wifi is great when you have a small house and not many devices, but when a

Absolutely horrible customer service. Miscellaneous outrageous charges. Extremely pushy sales tactics. DO NOT USE THEM NO MATTER HOW CHEAP THEY CLAIM TO BE Worst company I've ever done business with