Excellent hot tub. However, if a repair is needed, they insist you pay upfront ($1,600). Been waiting for "parts" for three months....

Warning - the only certified Hot Springs servicer in NW Oregon is Allspas. Allspas has terrible customer service. You can't reach them to schedule an appointment. I have waited on hold, left two voice

These tubs at best have average reliability.. Response time with customer service very poor. Gone through two hot tubs in 12 years. Numerous mechanical problems, including repetitive mechanical proble