Such a nice & helpful staff especially Charles! Unlike most beauty supply houses I don't get "attitude" from this one!

I've been coming to this place for years, and to be honest, in the past I never got much help people didn't take the time or offer helpful suggestions, so I ended up taking my business elsewhere. But

Probably the worst customer service I've ever experienced. Placed an order online which was never received. Showed up and they tried to make me pay for it again even though I showed receipt. Then text