I brought my computer in to retrieve files per their website. The clerk said he was 99% sure they couldn't restore any files, so I asked for my computer back & to refund the $60. He wasn't authorized

Awful. Lost information on what was wrong with my pc. Strung along day after day when it would be fixed. Finally went in 8 days later and picked up my still broken pc.

Dario is a highly skilled tech professional. He was also customer friendly, and very helpful in clarifying my issue for me to understand it, then he provided options as solutions for the issue to be r