I hate, hate, hate having to use a kiosk to order my food. So much better to talk to an actual person and get advice. The new decor, though is nice and streamlined.

Used their kiosk to order a simple combo. 20 minutes later - no food but others are getting their orders. I talked to the person working the drive thru and they lost my order. No apologies. Just "We'l

Little bit of a hiccup. Got to my hotel and was missing two items .,. Went back out in the snow and they gave me 3 so thanks but could've been avoided!