Was trying to donate to great ormand street charity box but couldn't squeeze the £5 note in. Sandra looked over and I said I'll thumb it in. Sandra laughed. Lovely lady. Well done

Hotel was clean and comfortable Food was excellent Sandra the evening reception lady was very nice friendly and helpful even at 2am was very polite and pleasant

Location good. Stayed 2 nights. Atmosphere: a few of people loud, swearing outside door; Room: lovely size so able to breathe, relax and think; Value: Excellent. Booked on deal which is what made trip