no heat for 4 days with 3 kids because they dont have anyone near my house but they will send someone if i pay extra money great service

update just received a text stating "deliver expected monday or tuesday! my ticket for delivery was put in on 2/3 nice hellers you really care about your customers

I'm one pissed off customer! My bill is paid spoke with Tessa on 2/3 and again on Thursday and Friday to make sure that I was getting a delivery I was told "I won't let you run out and freeze!" Yeah o