My appointment was at 8:10 in the morning. I checked in through the mobile app, and everything was ready when I arrived. The staff were super friendly, and the service was fast. The facility was very

Staff is always rude and never helpful. They have no clue what they're doing. There is at least one issue every time I come in so most of the time I have to reschedule and come back.

I've been to the Hackettstown Quest lab a few times & found the staff to be helpful but overworked & stressed. Since yesterday, I've been trying to contact them with an important question. It's been a