Flight landed at 1:45 pm.Told no car was available. Told to wait until 2:30 pm. Husband has been waiting in line since then. It is now almost 4:00, and he is just now to the desk. TOTALLY INEXCUSABLE!

Absolutely terrible will never use Budget. The worst customer service. Told me and my friend we cannot get a refund after already paying for the car and did not end up getting the car. Had to call cor

They didn't have the vehicle I requested (a car) . They attempted to give me a dodge ram pickup for a 15 hour drive with no Bluetooth and 2 DIFFERENT LICENSE PLATES! This is highly illegal. They gave