I brought my wife's truck in for a SCHEDULED oil change. I was told they were running a little behind. After being here for an hour, I receive a text stating that the truck will be ready in 11 hours!

Once again, they bait you in with a cheap online price, then jack it up $3,000. All games. Not a serious seller.

piss poor communication from service advisor juan i brought a customers truck 2020 gmc 3500 in for a service bulletin (20-NA_212) as we do not have software to perform said service bulletin told juan