We bought a bike and got a gift card. They suggested using the gift card for a service plan so we did that. The first time we got it serviced, I walked in on a Tuesday and left the bike for a thursday

Super helpful & knowledgable! Bought two bikes recently and love their kids bike program

Mike's Bikes in Petaluma is a masterclass in how to tank a business with apathy and incompetence. My stunning wife and my mother-in-law walked into this pathetic excuse for a bike shop to buy a birthd