The phone system is not accurate. It initially answered stating my wait time was "70 minutes". It has been well over one hour and 50-minutes...which is now 110-minutes, plus. The automated message sys

I actually spoke to a real person! They were helpful and kind! I called the local office and got through pretty quickly.

I was able to reach an individual quickly, unlike the National SSA number. They were very helpful and instructed me on what I needed to do. The wait time may just depend on how busy they are when you