I had a disappointing experience with the grooming services at PetSmart Dulles. Unfortunately, the behavior of the groomers does not meet the standard expectations for professionalism and courtesy. It

This petsmart is a joke I didn't tell them what size cage I have so they wouldn't sell me a hamster I guess you have to do federal background check and let them search your home just to by a hampster

I brought my dog here for a routine grooming and was informed he had been injured by the groomer and taken to the hospital. When I picked him up, he was unevenly shaved--half to the skin, half untouch