Just adding my Google review here too so that the ratings are consistent across the board :) Made a purchase here about a month ago. At the time, I was told by the employee who helped me (Chris) that

This store used to have such great customer service but ever since Roosevelt and Alex left, the sales associates are trash. The older Asian woman has no idea about the styles of bags they offer or hav

I had a great visit at Saint Laurent! Victor was extremely nice and helpful. I wanted to make an exchange and he made the process very smooth and easy. I will definitely come back & make my next purch