On hold on the phone with "customer service" for almost 2 hours. No one picked up to help me. Had to hang up to go to an appointment. Tried again when I got home. Currently at 1 hour 28 minutes on hol

Company is the worst to deal with asking for services patients are entitled, misinformation about the procedures is the way the company delay services to the clients. At the end, they deny the service

their app is ridiculous I can never get on it I put my name and password and it says too many failed attempts???? I only did it once i cant get on my app at all the techs are incompetent