I literally witnessed a phlebotomist call a patient by first name only, well there were 2 people by the same first name. He got the patients mixed up and thankfully the man questioned why they were as

Called 4 times and left a voicemail to ask questions before making an appt in case they couldn't help me with what I wanted to do. Made an appt for the next day, showed up, turns out I was correct, th

Always nice, wait can be a bit but they move you through quick once in. Phlebotomist are super nice and unlike some doctors offices they never seem to miss getting that vein!