I dropped off a generator that was given to me to be repaired , didn't run. The service guy Andres called me an hour n half later telling me it was $1000 to replace carb and fuel pump to possibly get

The techs appear very capable and even though we have used this shop several times in the past (it's the only one within 100 miles of where we live), our past experiences from years ago were amazing.

The rep at the counter acted like he hated his job. It was more of a hassle for him to work with you not very friendly.