Charged for a nail appointment when I had to cancel waiting for a service person to arrive at my home

Worst manicure I've ever received. They did not apply gel correctly so it bubbled all over and they confirmed it was uncured. They had to take it all off and they made multiple cuticles bleed. My nail

Today I removed my polish and my hands and feet look like this. Not sure why since these polishes are supposed to be superior since they do not contain formaldehyde