Husband showed up with his medical card ( he is a disability patient. Staff refused to see him. Told him it wasn't their job to look up his insurance information. What a joke.

well I just read a review that says exactly what I want to. This is long, but stick with it. The staff in the Plainwell office is great, but the billing department can't seem to do their job. My husba

Good service via telehealth once you get in, but they charge up front for more than the co-pay or deductible and never refund the overage. We have tried for over 7 months to get the overpayment back,