Honestly, I don't know why this place has such low ratings. In my personal opinion this place is great, they are super nice and really welcoming. It does take quite the time, but you have to consider

There's no freaking way the above rating are correct. This place sucks, they slow ad hell. You'll be stuck and can't get out for 45 min.. SLOWEST CAR WASH EVER. NEVER WILL I RETURN

I paid 29.99 for full service car wash and they didn't vacuum, or clean my car right. They even made my interior dirty,