Unprofessional, Negligent Service and Refusal to Refund. Do Not Recommend. My experience as a Massage Envy member has been profoundly disappointing due to systemic failures in communication, customer

Customer service. When there's a billing issue, (like having to change a card on file due to fraud) they attempt to get a hold of you in EVERY way. When you arrive for an appointment you made a month

Today I had an appointment with Jennifer for a 60 minute massage. She was excellent. she used th massage gun on the back of my thighs and hips to loosen me cause I'm very tight. The experience with Je