I’ve been staying at Firmdale hotels in london for around a decade and I’m usually very happy. This is the first time I tried the charlotte and won’t come here again. When I came to the room I was sho

Amazing staff Chloe especially and Sophia were amazing. I clumsily split beer on myself and they were so nice and sympathetic towards me. Chloe even allowed me to use deodorant and perfume of her own.

All in all great, we ordered burger, really tasty. Drinks were good and good variety, no complaints there. Only issue is the tables are high and stools low, not very comfortable to sit.