The staff know their bikes, and take the time to explain everything. We bought my partner's bike there a few years ago, and still bring both to the Trek store for tune ups, even though my older bike i

I purchased two inner tubes and two tires from Trek in July 2025, and this has been one of the worst experiences I've ever had with a bicycle shop. In August, I was told my order was ready for pickup,

ABSOLUTELY HORRIBLE CUSTOMER SERVICE. I had this store dissemble a bike ship it out of state via Bike Flights. They lost a critical part and the bike arrived without it. I contacted the store, and was