Oil change appointment 10am. Got car back 2pm!!!!!!!!!! When I had a Toyota I only had to wait 20 minutes at that dealer.

I will never go back!!!!! This not a good place to get your Cadillac work done. Long wait and bad communication between departments.

I was verbally attacked and humiliated by a service technician while simply trying to get an oil change. What's worse, multiple service writers stood by and watched the entire ordeal unfold without li