Hello, I am writing to inform you about the cafe on the top floor of John Lewis leeds   The Place to Eat ,for months now it seems to have problem after problem,First when visiting we were told the ...

Incorrect information was given in store with a dismissive attitude. Complaints were handled with a focus on internal process, not accountability. The experience was not transparent or fair. The compl

Two staff too busy gossiping to provide any sort of customer service. No interaction of any sort. Took my custom elsewhere. Will not return.