Employees refuse to serve customers during open business hours saying it's closed. The sign say open, posted hours say it should be open. If it were really closed why are the doors unlocked? I went in

Went to go pick up online order, 12/11/25 at 10:20 am, and the lady asked in what name so I gave it to her and she looked all confused, so I told her what was the order and she looked at me like I was

I was here before 8:30am since on the website it says it opens at 7am then when I went on the door it said 8:30am. I go at 8:32am and the lady inside didn't even open the door it was still locked. she