Shockingly horrible customer service. Rude, arrogant & dismissive. Made an appointment 2 days prior for 11 a.m. Upon arrival was told (not asked) to come back at 1. No sorry, no explanation other than

I walked into this Monro shop in Enfield, where I've been a loyal customer for about a decade. All I needed was to get my car's coolant thermostat changed. Simple enough, right? Regardless of the fact

Went there for a routine oil change and they never changed the oil filter and in the paperwork said my car had over 100,000 miles on it. Didn't realize they messed with my mileage until I got my car f