The parts department is completely incompetent, seemed like they were more worried with flirting with coworkers than doing their job. The parts advisors need sexual harassment training. Specifically J

They sold me a car they didn't have title to. 5 months later I still don't have my license plates or title. Secretary of State should open an investigation.

I think it's time to have the Illinois attorney general get involved in what I think is deceptive practices. This dealership has told me on a car that has 18,000 mile that I need over $700 in service.