The only thing positive about this place is the atmosphere. The food was pretty bad all around, but maybe we ordered poorly. The service was awful and we won't ever go back. Thumbs down.

I had a great experience thanks to Toni at The Shack in El Paso. From the moment we sat down, she was friendly, attentive, and genuinely welcoming. She checked in regularly without being overbearing,

Paulina was great!! Very attentive and super kind the entire time! Would definitely want her again next time we come.