When your customers have to rearrange their schedules to suit the time that you're coming out and then you don't show after they've taken off a day of work and you do that repeatedly that tells me you

Made an appointment. They sent me all this stuff to prepare--then they stood me up. never showed at my house. Thanks Henry--he called. Probably did not feel like driving out.

1 star (if I could leave 0, I would) This company has been nothing short of a nightmare, twice now. First, they schedule service windows of 7am-4pm (yes, you read that right, an entire workday). So my