Went to the store an early August to return video equipment for my 90-year-old mother They told me that they will make sure my mother's bill is adjusted to show Internet only. When she got the bill in

Employees are not empowered to solve issues. We have the top tier modem and internet service for our home. It is poor at best, and we rely on this service to work from home. With little to no competit

I went to the Cox Manchester location to renew my plan and had a really good experience. My Customer Service representative Victoria was very friendly and knowledgeable & answered all of my questions.