I've banked with BOA for over a decade, and I've never dealt with a lobby employee as rude or unprofessional as Hanan West. She interrupted me multiple times--three times in the span of one sentence--

This is the closest location from my home, and is conveniently located at the Irvine marketplace on the Target side. Although the location is understaffed and open shorter hours/days than some of the

Bank of America branches always have only one teller serving customers, and there's always a long line.