John was incredible! Store was fantastic and so was the entire team. Our first New York bedding experience and highly recommend for all Cali king lovers.

The service here is great so this is not about the staff in the physical store. However, avoid buying anything at parachute, especially their linen products. Their linen products WILL fall apart. I kn

Ordered late November for a Christmas gift. Received a shipping confirmation that didn't reflect reality -- the order never shipped. Customer service is email-only, slow, and the resolution offered wa