The local Springfield store does make a point of really trying to help customers find what they are looking for etc. However as a former employee by choice; I had to leave this company as I no longer

I was there recently to drop off some things from Amazon. The fat short troll with brown hair was extremely rude. I walked up to her and said "hi" she was annoyed that her phone time was interrupted.

My brother-in-law entered the current Kohl's contest, Holiday Quest, and won a $100 gift card. He got an email saying he won subject to verification. Never heard from them again. Emailed back and got