Well, this is bad. I finally found a couch that I liked after a1 yr search and now reading the reviews, I don't see ordering from ID. Even before reading reviews I was questioning the customer service

This review reiterated the many negative reviews pertaining to delivery delays. The original estimate of my delivery was 10-12 weeks it has now been more than 4 months. Honestly, I think the estimates

Never order from this shady outfit. I placed an order for the James ottoman on December 9th. It was supposed to arrive by the end of February. Each week they push the delivery date out a week. It's no