I have not always been happy with some of the policies Citibank has to offer, but I know outstanding customer service when presented. I have known and interacted many times with Personal Banker, Melod

Raquel bank teller is so Awesome! very kind and patient. Thank you so much for your help.

Thank you to the staff again at Citibank (on Valley View in Cypress). Everytime I go i "have a pleasant experience". The staff are all nice and helpful. Thank you MELODY VANDEE and JESSICA FORTINBERRY