I received a very nice call from Jamie in the Dr's office and was able to understand a little better why is was hard to get an appointment. This is the kind of response I had been used to with the off

Kind, knowledgeable, clean, friendly personal service. Welcoming, easy to schedule. Professional

Terrible. Turned away a sick dog because I was 10mins late. I've had to wait over 45 mins for previous appointments with no complaint. Horrible people!!! STAY AWAY!!!!