Promised to mail my key/fob. Did not. Saved 5$ in shipping, lost a repeat customer. We have used them 4-5 times but never again.

A horrible experience. They took 30 min plus to pick up my Aunt and I claiming the car comes back every 15-20 so be aware they make one trip at a time maybe two. Every other company was there more tha

Valet Connections advertisement states that your vehicle will be in a covered area. That is not true at all. It was the reason I prepaid for my reservation. Had I not already paid i wouldn't have left