This hotel is unsafe and unacceptable. At the Best Western Plus Provo University Inn there was no hot water in the shower, wallpaper was peeling off the walls and there was black mold on the ceiling t

I honestly got scared after reading other recent reviews, but it was ok. We stayed here for two nights while dropping off our student at BYU. The place was slightly dingy, the hallways smell a little.

Good size room but they don’t service the rooms or answer the front desk phone. We hung the “Please make up room” tag on our door for two days so we could get clean towels and no one ever came. I call