10 stars. Chase is a Big Bank so it struggles to maintain that personal banking feeling that customers desire. One branch that is succeeding is the Alvarado St. branch in Monterey. You'd barely know i

Just started charging me for safe deposit box. I tried to cancel the box and they are charging me anyway. Service has gone way downhill. Branches closing. Slow ATMs. This is PACIFIC GROVE, CA branch.

I went to Chase bank on Alvardo St Monterey ca today. I business was to cash a check written from a Chase account. The process requires two forms of ID. I presented a US passport and a resident card i