It seems this place either understaffed or inefficient. It could take 3 days or more to get a prescription completed. Trying to call them could take 30 min or get to talk to anyone.

Worse customer service . Do not refill prescription on time ever. When you call they don't answer or answer and put you on hold. Extremely rude.

Try communicating and sharing QR codes with your team. Your phone call center get people that understand and speak English. Your cheap outsourcing of labor is causing stress for your team members and