I was quoted a price for multiple large copies. When they finished the copies and I went to pay, they said that the total was over $50, so they would have to charge me an additional $18 for a rush fee

I understand you can't always solve the customer's problem, but you can tell when staff members are looking for reasons to turn you away and not help. I had a package that I knew did not exceed the li

I had ordered a few things for my mom's memorial services and Racquel took the time to show empathy and grace for someone who is grieving such a big loss. She not only did a beautiful job on printing