On Monday March 02, 2026, it was a few issues with company. Let me start with the shuttle bus it took 45 minutes to come and pick us up from the airport. Finally make it to the parking lot now its 1:0

I would not bother parking here. Save yourself time by just parking at O'Hare. You still have to take the tram to Terminal 5 to get picked up, and plus, they didn't answer our phone calls to get picke

Staff was direct and blunt with the process which I did not mind. I was in and out fast with my rental. Easy return process and the shuttle was timely and drove safely.