Refused to repair Shade or sell me a new part to fix the problem .....said they don't have life time guarantee, as stated on their web site....won't repair and sent me on a wild goose chase to another

I bought like $1500 worth of blinds and they look great, the customer service has been awesome, and I am very happy with my overall experience.

An abomination of a company. Steer clear! The summary- I spent just under 3,000 on a total of 3 standard size windows. They ripped out of my wall, not once, not twice, but 3x. I should have known prob