Customer service here is amazing--super friendly and helpful every time. The food itself is just okay; sometimes it feels like it's not the freshest. The treats are good but extremely pricey. I paid $

What retailer closes their store two hours early on a weekday the day before a holiday? I get to the store today at five and there's a line of people waiting at the door to get their dog food to go on

What an absolute disappointment this store and company has become in the last few years. Their prices have gone up as their customer service plummets. Went here on my lunch break the other day & they