location horrible the service was horrible!!! employees horrible no help was accomplished employees barley knew what to do. I have bank with this bank for over 10 years never type of service had to dr

I've been banking here for over 10 years and never had issue but now I'm done. My card got hacked, put me 200 negative, I reported and they just cleared the negative instead of clearing and returning

1. They are supposed to have an external bank transfer feature but as of 9/20/23 it has not been available for months!!! 2. On 9/4/23, I followed the "Bill Pay" feature to transfer the money to an ext