Please explain to me how I'm the first in line and there is nobody behind me, yet I am waiting smh

Decided to try this place again. I ordered on the app and came inside to the counter. The cashier had four people on line waiting to order. Other employees were standing around but nobody is putting m

If i could give a place negative stars it would be this place , manager was a mid aged hispanic lady who didn't seem to speak good english, i came in for an interview and the hiring lady wasn't even t