The store refused to honor a return. We followed all the requirements posted on the website but it made no difference to them. The item was purchased online, new with tags and we had the receipt. I wi

I honestly don't understand how Zara allows such poor customer service. Zara needs to seriously improve the way their employees treat people.

By far the worst service we have ever seen. I'm not sure if Zara even cares about their customers or not. Their manager, the most unprofessional manager we have ever encountered, not only berated my w